The Property Ombudsman

The Property Ombudsman (TPO) is a government approved scheme to provide redress in relation to disputes between consumers, looking to rent or buy residential property and estate & letting agents.

The TPO offers a free, fair and independent service for dealing with unresolved disputes between TPO registered agents and those who are buying or renting residential property in the UK. The Ombudsman is completely independent of all estate and letting agents.

Our Membership Number is T02175.

Legal Notices

Letting Solutions will issue the relevant notices where required (Section 8 of the Housing Act 1988, Schedule 2 and Section 21 of the Housing Act 1988)

Section 8 of the Housing Act 1988 allows a landlord to seek possession using grounds 2, 8, 10 to 15 or 17 listed in Schedule 2 to the Act. You can seek possession at any time under Section 8 but if you are seeking possession during the fixed term, you can only use Section 8 if the tenancy makes provision for the tenancy to be ended on the ground for which you are seeking possession.

A ‘Section 21 Notice to Quit’, so called because it operates under section 21 of the Housing Act 1988, is the notice a landlord can give to a tenant to regain possession of a property at the end of an Assured Shorthold Tenancy (AST). The landlord is able to issue the tenant with a section 21 notice without giving any reason for ending the tenancy agreement. A landlord has the legal right to retain possession at the end of a tenancy but must follow the correct legal procedure, which includes serving a section 21 notice.

If you elect Letting Solutions to manage your property, we will issue all legal notices which can often be a very daunting prospect for Landlords. You’ll be happy to know, there is no additional fee for this service.